Terms of Use

 

All returns must first be cleared through our sales department by sending us an email explaining why a return is requested.  You can reach the sles department by email here: sales@potenzamusic.com

Due to the nature of the products we sell all sales are final.  If a product is damaged or defective, it may be returned for in-store credit only.  We will do our best to remedy any situation.  If there is a problem with your shipment, please contact our shipping department here: problems@potenzamusic.com